ayedo software operations

Software operations
outsourced

Operations, monitoring, backup, and support for your applications on Kubernetes in Germany – operations as a product, not just infrastructure maintenance.

Outsource software operations and application operations: IT operations, DevOps, and managed operations on Kubernetes in Germany.

Learn more

Leading companies trust our technology ↘

UDS
Volkswagen
Liebherr
T-Systems
Vendure
eco
Connext
Portainer
Uelzener Versicherungen
FJD
DWT
OCC
Reiner SCT
Cyrus Industrial
DGS
IEM
nanocosmos
Splix
Schwarze Gruppe
INH
Hades
HiOrg-Server
own3d
Tikfinity
Program51
Buben & Mädchen
Prime Insights
TELTEC
Elevantiq
Moovit
CFTools
Stadt Köln
Vivavis
Avemio Tech
Business Intelligence
Cosanta
Datamints
Rimian
Clade
Cyreen
Inett
Paperless Group
Pikon
PXIO
SaaS Systems
Seven2One
SEWOBE
Taywa
VJupix
UDS
Volkswagen
Liebherr
T-Systems
Vendure
eco
Connext
Portainer
Uelzener Versicherungen
FJD
DWT
OCC
Reiner SCT
Cyrus Industrial
DGS
IEM
nanocosmos
Splix
Schwarze Gruppe
INH
Hades
HiOrg-Server
own3d
Tikfinity
Program51
Buben & Mädchen
Prime Insights
TELTEC
Elevantiq
Moovit
CFTools
Stadt Köln
Vivavis
Avemio Tech
Business Intelligence
Cosanta
Datamints
Rimian
Clade
Cyreen
Inett
Paperless Group
Pikon
PXIO
SaaS Systems
Seven2One
SEWOBE
Taywa
VJupix

What is software operations?

We run the operational lifecycle: availability, updates, incidents, backups, and audit evidence. You own the product – we run the platform.

Operations

Day-2 ops for app hosting and catalog apps.
Operations DevOps

Support

24/7 support with defined response times.
Support SLA

How we do it

From platform to support – book modularly or as a package. Each layer builds on the previous one.

Platform

Platform

Managed Kubernetes

Cluster, networking, storage, ingress, and certificates – production-ready in Germany.
Kubernetes Infrastructure
Kubernetes
Line-of-business app

Line-of-business app

GitOps with Argo CD

Delivery of your custom software – controlled releases from staging to production.
GitOps Argo CD Custom
Delivery
Observability

Observability

Observability

Metrics, logs, traces, and endpoint checks – alerts and runbooks included.
Monitoring SLO
Observability
Onboarding

Onboarding

Your team ready to go

Access, tools, and deployment workflows – we onboard you to GitLab, Argo CD, and day-to-day operations.
Onboarding GitOps Processes
Support

Support

Expert support

Defined response times, optional 24/7 – when it matters, we are there.
SLA 24/7
Support

Pricing

Per application

Per application

from €299.95 /month

  • ✓ Per application
  • ✓ Monitoring baseline included
App hosting

Platform package

Custom

  • ✓ Cluster + multiple apps
  • ✓ Optional 24/7 support

Compliance & Regulatory Requirements

The ayedo Software Delivery Platform meets the requirements of current EU regulations. From GDPR to NIS-2 to DORA – our platform is designed for regulated industries and critical infrastructures.

GDPR-Compliant Data Processing

Privacy by Design & Default.

EU data residency (Germany), Customer-Managed Keys (BYOK/BYOHSM), encryption at rest/in transit. ISO 27001-certified data protection management. Support for data subject rights, DPA, incident response. More about GDPR.

NIS-2-Compliant Operations

Resilience for critical infrastructures.

24/7 monitoring, incident response, BCP/DR processes, supply chain transparency (SBOM). EU-based operations, MFA/PAM, vulnerability management, patch processes. Ideal for essential/important entities. More about NIS-2.

DORA-Ready for Financial Institutions

ICT resilience tailored.

ICT risk management framework, documented exit strategies, third-party risk management, TLPT readiness. Structured incident reporting chains, continuous resilience testing, ISO 27001-certified. More about DORA.

CRA-Compliant Software Supply Chain

Security by Design across the entire lifecycle.

SBOM generation, CVE scanning, vulnerability disclosure processes, update management. Signed container images, GitOps-based audit trails, transparent supply chain. More about CRA.

Cloud Sovereignty Framework

Digital sovereignty made measurable.

EU-based operations, open standards, exit capability without lock-in. Designed for SEAL-4 (Full Digital Sovereignty) across all eight sovereignty objectives. No dependencies on non-EU control. More about the Framework.

Data Act-Compliant Portability

Switching without barriers.

Open APIs (OpenAPI), standardized formats (YAML/JSON/OCI), complete exit runbooks, Infrastructure-as-Code portability. Multi-cloud capable, no egress fees, functional equivalence. More about Data Act.

Integrated Compliance Roadmap

Holistic approach.

How ayedo systematically addresses GDPR, NIS-2, DORA, CRA, Data Act, Cloud Sovereignty Framework, ISO 27001/9001. Certifications, processes, technical measures, audit readiness. To overview.

You build it. We run it.

Excellent performance and maximum uptime - that’s what we wake up for. And sometimes even in the middle of the night.

270 Million End Users

per month

More than 9 million end users use software we deploy every day, on the internet or on-premise.
User Endanwender Software

99.99% Uptime

annual average

Our managed services are unavailable for less than 1 hour per year on average.
Uptime Verfügbarkeit SLA

MTTD < 5 Minutes

on average

Our granular alerting system detects errors and outages faster than you can say ‘Service Level Agreement’.
MTTD Monitoring Detection

34 Billion Logs

per month

More than 10000 logs per second are collected by our collectors and stored GDPR-compliant.
Logs Observability Ingestion

71 Million Active Timeseries

per month

2.7 million datapoints are measured per second by our monitoring systems.
Monitoring Metrics Datapoints

50 TB Backups

per month

More than 2000 backups are stored daily on our encrypted long-term storage.
Backup Storage Sicherheit