Consulting & Support
for Kubernetes and more

Benefit from our flexible consulting and support offerings.

All Cloud Services

Leading companies trust our technology ↘

Packages

Our support packages provide protection in 3 levels - with clearly defined response times. Choose between Basic, Premium, and Priority Support to optimally secure your production clusters.

Basic Premium Priority
24/7 Monitoring
Flexible Maintenance Windows
Support Time Window Mon - Fri
9 AM - 5 PM CET
Mon - Fri
9 AM - 5 PM CET
Mon - Sun
24/7
Support Channels
Guaranteed Response Time - 2 Hours
within business hours
Incidents: 2 Hours
Consulting & Support: Next Business Day
SLA - 99,9% (Details) 99,9% (Details)
Standard Hourly Rate
for projects
149,95 € / hour
199,95 € / hour Off-Hours
149,95 € / hour
199,95 € / hour Off-Hours
149,95 € / hour
199,95 € / hour Off-Hours
Base Price Free
for customers of our Managed Services
499,95 € / month
1 cluster included
2495,95 € / month
5 clusters included. Add. clusters €495.95/month each

Support like from your own team

We’re available around the clock for problems and questions. Unlike other cloud providers, you receive not only pure software and app operations, but a service and support package fully tailored to highly available SaaS operations, including personal support from our platform team.

Our promise is to accompany you every step of the way into the world of containers. As a service provider, we can only succeed if you feel holistically well taken care of and improved by us.

Architecture

We advise you on best practices for designing your software architecture.

Infrastructure

Have questions about scaling your apps and clusters? We have answers.

Integrations

We help you integrate your services with external interfaces.

Security

We support you with security and data protection questions.

Compliance

Our systems and processes are ISO27001:2022 certified.

Emergency Support

We’re there when it’s urgent. Via email, phone, or chat.

You build it, we run it

With ayedo, you can focus on what you do best: developing software. We’ll deliver it. Whether you’re already deploying on Kubernetes or have no container experience yet, we’ll meet you where you are.

We take over your complete software logistics and infrastructure operations. You? Keep developing tomorrow’s solutions and benefit from automatic backups, comprehensive instrumentation of metrics and logs, and secure access to all systems via SSO.

Combine the advantages of an Internal Developer Platform with the benefits of our Software Fulfillment Services: predictable costs, short innovation cycles, 24/7 enterprise support, and on-demand access to the latest technologies.

Build & Package

Build & Package

We make your software ready for Kubernetes and support you with containerization and packaging of applications with Docker and Helm. On request, we provide platform applications like GitLab for collaborative coding or Harbor for secure storage of your Docker images and Helm charts.
Multi-Stage Deployments

Multi-Stage Deployments

With ayedo, running identical environments for testing and staging becomes child’s play. You get transparent access to your clusters using Portainer, Lens, or other Kubernetes-native tooling. On request, we provide platform applications like ArgoCD for GitOps-based deployments and Vault for secure secrets and configuration management.
Monitoring & Logging

Monitoring & Logging

Properly parameterized observability is essential for secure and reliable container operations. With our comprehensive APM stack, you get access to key metrics, logs, and alerts for your clusters and apps via Grafana or directly in Lens. On request, we provide dedicated platform applications like VictoriaMetrics for metrics and VictoriaLogs for logs.
Backup & Restore

Backup & Restore

No backup, no sympathy. All our clusters come with a Velero instance that regularly backs up Kubernetes and all relevant applications. On request, we provide dedicated platform applications like MinIO for backup storage.
Security & Compliance

Security & Compliance

Single sign-on shouldn’t be an enterprise feature, but the standard. Therefore, all our platform components enable login via standard protocols like OAuth, SAML, or OpenID. With Authentik, not only is access to your critical systems protected - you get comprehensive auditing features and integrations with third-party systems like LDAP, Azure AD, or SCIM-based systems out-of-the-box.

Latest technology, unbeatable support

ayedo is your experienced partner for operating applications based on container technologies. Whether Kubernetes, Docker, or Docker Swarm, we offer battle-tested solutions for modern and sustainable cloud hosting. Our ecosystem of products and services paired with our consulting & support offerings enables you to enter or switch to a cost-effective and uncompromisingly GDPR-compliant IT infrastructure based on cloud-native technologies.

Cloud Native

If it fits in a container, we’ll get it running. Whether in public or private cloud. We rely on cloud-native and open-source components for developing and operating your systems - so you’re always flexible in your infrastructure choice.

Personal Support

Just spinning up computers in the cloud is something anyone can do. For us, it’s important that you feel well taken care of and have personal contacts who understand your challenges. Our expert team is always there for you on your cloud-native journey.

Knowledge Transfer

Our job is to make you better. We try to get the best out of the technology for you and train you extensively on your technologies’ capabilities so you can leverage all the benefits. Your success is our success.

Pragmatic and Affordable

We’ve been doing containers since you built them with OpenVZ. Our personal goal is to offer you features you’re used to from the big hyperscalers - at prices you know from traditional hosters. With a level of personal support you’ve never experienced before.